YOUR STRATEGY IS ONLY AS STRONG AS THE PEOPLE EXECUTING IT.

 
Skills can be hired. Behavior must be lead.
— Randell
 

Leadership Development

Culture is defined by what leaders tolerate (passive), encourage (active), and model (hyperactive).
FIG addresses the leadership capability, communication, accountability, trust, and interpersonal effectiveness that moves all three.

Organizational Consulting

We work with executive teams and senior leaders navigating transformation, workforce challenges, and cultural change, to translate human behavior into measurable performance outcomes.

M&A Cultural Integration

The financials of a merger can be modeled. The human integration cannot be assumed. Values, confidence, connection, and credibility aren’t soft traits; they’re structural imperatives. FIG builds the trust infrastructure that makes new leadership credible.


“95% of the organizational challenges we encounter are human ones.”

 

Not technical or operational.
Human.

Employee to employee.
Leader to team.
Culture to culture.

 

The bottom line matters, but is achieved through people. Sustainable performance depends on how effectively leaders understand, align, and mobilize the humans responsible for delivering results.  

Organizations hire for skills and fire for behavior.

The gap between those two costs the average organization 50% to 200% of that employee’s annual salary.
FIG addresses that gap (grounded in more than three decades of executive experience and informed by applied psychology, sociology, and generational dynamics) before it becomes that cost.


Organizations We've Worked With & Testimonials

I am writing to wholeheartedly recommend Randell and the Future Image Group (FIG) Team as exceptional leadership coaches and mentors. Over the course of my journey with Randell, she has profoundly impacted both my professional and personal development. Her expertise, patience, and innovative approaches have guided me to become a more effective, self-aware, and confident leader. One of the most transformative areas where Randell has helped me is in communication. Through her insightful coaching, I have developed the ability to communicate with greater intention and clarity, ensuring my words align with my objectives.
— Dylan Herman | HCTRA
I have known Barbara Randell for many years. She was a student of mine and became a friend. In addition to her ingenuity, intelligence, and flexibility, she’s a fine teacher. I can recommend her and Future Image Group without reservation.
— MIO FREDLAND
I met Randell and Future Image Group two years ago through an Executive Training Program. What happened in that first session was unlike any assessment review I’d experienced before. FIG didn’t review my answers. They identified themes and asked questions that created a thoughtful analysis of my own management style. That interaction led to two years of coaching that I can only describe as one of the most important steps I have taken in my career. During that time, I successfully navigated significant personnel challenges, took on greater responsibility, and positioned myself for an executive promotion, with several departments asking me to join their organizations. The person I have become because of FIG is one that is capable, confident, and directed.
— Carol Boehm | AECOM