inter-office

AI / EI: A Balancing Act

AI / EI: A Balancing Act

Artificial Intelligence (AI) has become and will continue to be increasingly prevalent and omnipresent in our worlds, and with new developments in AI technology, are likely to become so much more so going forward. Cars park themselves; HR can allow their employees to manage their own vacation time, 401k’s, and keep track of hours worked; (online) stores keep track of our recent purchases to make it easier to buy again by algorithm; our passwords are stored in some mystical cloud so when we log into our favorite websites, they automatically populate; Uber knows our home address magically... clearly we could go on (and on and on... Alexa and Siri have become close personal friends - kidding!). These are all phenomenal technological developments and we marvel at how simple and easy it makes our lives. But, as with just about everything in life, we need to find a counter balance to all these wonders of technology. We are humans and guess what? Humans conceive, create, develop and produce all this magic. And humans need other humans to survive, businesses don’t run by themselves, and employees need to work together to make a business successful. SO. How to find the balance?

It's True: Practice Makes Perfect

It's True: Practice Makes Perfect

Practice: Another one of those words we throw around theoretically a lot. We talk often about “practice” in this space, but we thought we’d break it down to brass tacks and talk about what it means in form and execution. Not necessarily the sexiest topic in the world, as it probably throws us back to tedious hours practing our piano scales or long hours in the hot sun at soccer practice - but it’s really really important nonetheless, especially in today’s fast-paced world, where we barely have time to think and where the expectation of immediate gratification is so rampant. That frankly odious statement, “practice makes perfect,” is in fact true - and we’re forgetting to do it with our professional relationships.

SO - why is practice so important? Well, in business, connecting, maintaining, sustaining and nurturing relationships is an indisputable necessity. Business is done because of relationships - full stop. Sadly, we have become complacent in remembering the importance of our colleagues to our businesses, deferring to connecting on social media or quick emails to stay caught up with their lives - which is a woeful substitute to actually, really and truly knowing someone. Media is one-dimensional. Humans are very very multidimensional. Letting ourselves be known can be scary, for sure! It requires some vulnerability in allowing the other to know us, and some curiosity on our part to know them: our integrity, our beliefs, what we stand for professionally, are we reliable, dependable, patient, pleasant, fun, maybe funny? Smart? Someone they’d like to do business with? Someone they feel comfortable inviting to their networks? Someone they wouldn’t hesitate to pick up the phone to refer a colleague to? If we all can agree that these relationships are important in business, then why are we talking about practice?